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Discover St Ives
Your gateway to everything our town has to offer. The official website for St Ives, working in partnership, St Ives Tourism Association & BID showcase the best of our town.
St Ives Business Index
Explore the charm of visiting St Ives, from independent art galleries and bookstores to fashion boutiques, restaurants, cafes and bars – something for everyone!
St Ives BID 3 Business Plan
Check out the St Ives BID 3 Business Plan to see our vision for the town’s future and the exciting initiatives designed to support local businesses and enhance the visitor experience.
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Contacts and Report It
ANTI-SOCIAL BEHAVIOUR
To report incidents of anti-social behaviour, visit www.dc.police.uk where you can access the police’s online contact methods – WebChat and Crime Reporting Form. These are available to use 24 hours a day, 7 days a week.
If it is not an emergency, you can also report it to the police using 101.
Email 101@dc.police.uk
Telephone 101 (In an emergency always call 999)
STREET WORKS
This can be used for traffic lights at roadworks, scaffolds (dangerous, unlit, unlicensed or causing obstruction), hoardings (dangerous / causing obstruction), banners or bunting causing obstruction or offence, traffic management at roadworks.
Cornwall Council – report it online
SAFEGUARDING ADULTS
If you’re an adult experiencing abuse or neglect, or if you’re concerned about an adult possibly experiencing abuse or neglect, contact us on: Telephone 0300 1234 131 (out of hours number 01208 251300).
Email: accessteam.referral@cornwall.gov.uk
ROUGH SLEEPING
Contact Streetlink via www.streetlink.org.uk or 0300 500 0914 (or 999 if they need urgent medical assistance). If you are sleeping rough and need help, contact the Cornwall Housing Options Team on 0300 1234 161 or drop into a Cornwall Council Information Service Office (formerly called One Stop Shop)
If you are unsure which service you need AskNED the online non-emergency directory can help. Visit www.dc.police.uk/AskNED.
REFUSE & RECYCLING SERVICE
Cornwall Council – report it online service:
DOMESTIC ABUSE & SEXUAL VIOLENCE
If you or anyone you know is experiencing domestic abuse or sexual violence and there is immediate danger please call the 999. If you can’t talk, make sure the police know you are there by coughing or tapping the handset, or by dialling 55.
You can also text 67101 or email: 101@dc.police.uk If you are deaf, hard of hearing or have any speech impairment, in an emergency please dial Minicom/Textphone 18001. If it’s not an emergency, dial 101.
SAFEGUARDING CHILD/YOUNG PERSON
The Multi-Agency Referral Unit (MARU) provides a multi-disciplinary response to concerns about the welfare or safety of a child or young person in line with statutory guidance from Our Safeguarding Children Partnership for Cornwall and the Isles of Scilly.
If you have immediate concerns or are worried about a child or young person’s safety please telephone the MARU on 0300 123 1116.
Hate Crime
If you or someone else is in danger, injured or offenders are nearby, ring 999. In a non-emergency please call 101. You can also text 67101 or email: 101@dc.police.uk If you are deaf, hard of hearing or have any speech impairment, in an emergency dial Minicom/Textphone 18001. If it is not an emergency, dial 18001 101.
For more information on how to contact BID please go to our Contact Us page:
