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February 2026
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Your gateway to everything our town has to offer. The official website for St Ives, working in partnership, St Ives Tourism Association & BID showcase the best of our town.
St Ives Gold Card
Unlock exclusive benefits and discounts with the St Ives Gold Card – your key to special offers at local businesses, attractions, and more.
St Ives Business Index
Explore the charm of visiting St Ives, from independent art galleries and bookstores to fashion boutiques, restaurants, cafes and bars – something for everyone!
St Ives BID 3 Business Plan
Check out the St Ives BID 3 Business Plan to see our vision for the town’s future and the exciting initiatives designed to support local businesses and enhance the visitor experience.
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Completed Project
It may feel early, but preparations are already in full swing for one of St Ives’ biggest and most anticipated events —
Completed Project
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Contacts and Report It

STREET LIGHTING
This can be used for street lights / lamps not working, illuminated street signs not working, traffic lights not working, illuminated bollards not working.
Cornwall Council – report it online.

STREET WORKS
This can be used for traffic lights at roadworks, scaffolds (dangerous, unlit, unlicensed or causing obstruction), hoardings (dangerous / causing obstruction), banners or bunting causing obstruction or offence, traffic management at roadworks.
Cornwall Council – report it online

NOISE NUISANCE
Neighbour noise (e.g. loud music, barking dogs) can constitute a statutory nuisance if this causes an unreasonable interference to the use and enjoyment of your home. Visit www.cornwall.gov.uk/noise for further details, including how to make a complaint to the Cornwall Council’s Community Protection 4 team.
Telephone 0300 1234 212

DRUG LITTER
If you find discarded needles or drug related litter, do not attempt to pick it up. Please report the location to Cornwall Council’s Waste Management Team via the webpage www.cornwall.gov.uk/needles or telephone 0300 1234 141.

FULL LITTER/DOG BINS
This can be used to report a public litter bin or public dog waste bin that requires emptying – the contractor aims to empty full bins within 48 hours.
Cornwall Council – report it online service.

SAFEGUARDING ADULTS
If you’re an adult experiencing abuse or neglect, or if you’re concerned about an adult possibly experiencing abuse or neglect, contact us on: Telephone 0300 1234 131 (out of hours number 01208 251300).
Email: accessteam.referral@cornwall.gov.uk

DOMESTIC ABUSE & SEXUAL VIOLENCE
If you or anyone you know is experiencing domestic abuse or sexual violence and there is immediate danger please call the 999. If you can’t talk, make sure the police know you are there by coughing or tapping the handset, or by dialling 55.
You can also text 67101 or email: 101@dc.police.uk If you are deaf, hard of hearing or have any speech impairment, in an emergency please dial Minicom/Textphone 18001. If it’s not an emergency, dial 101.

Hate Crime
If you or someone else is in danger, injured or offenders are nearby, ring 999. In a non-emergency please call 101. You can also text 67101 or email: 101@dc.police.uk If you are deaf, hard of hearing or have any speech impairment, in an emergency dial Minicom/Textphone 18001. If it is not an emergency, dial 18001 101.