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Discover St Ives
Your gateway to everything our town has to offer. The official website for St Ives, working in partnership, St Ives Tourism Association & BID showcase the best of our town.
St Ives Business Index
Explore the charm of visiting St Ives, from independent art galleries and bookstores to fashion boutiques, restaurants, cafes and bars – something for everyone!
St Ives BID 3 Business Plan
Check out the St Ives BID 3 Business Plan to see our vision for the town’s future and the exciting initiatives designed to support local businesses and enhance the visitor experience.
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Sustainable St Ives
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It may feel early, but preparations are already in full swing for one of St Ives’ biggest and most anticipated events —
BID LATEST NEWS
Contacts and Report It
GRAFFITI & FLYPOSTING
Cornwall Council are responsible for the removal of graffiti from public areas and public buildings – they do not remove graffiti from post boxes, direction a bollards, bridges, telephone boxes, bus shelters or reflective road signs. Offensive graffiti is unacceptable, and Cornwall Council will endeavour to remove offensive or racist graffiti from council owned buildings within one day of reporting it to us. Non-offensive graffiti is removed within 2 working days. Cornwall Council are unable to remove graffiti from private property.
ROUGH SLEEPING
Contact Streetlink via www.streetlink.org.uk or 0300 500 0914 (or 999 if they need urgent medical assistance). If you are sleeping rough and need help, contact the Cornwall Housing Options Team on 0300 1234 161 or drop into a Cornwall Council Information Service Office (formerly called One Stop Shop)
If you are unsure which service you need AskNED the online non-emergency directory can help. Visit www.dc.police.uk/AskNED.
ANTI-SOCIAL BEHAVIOUR
To report incidents of anti-social behaviour, visit www.dc.police.uk where you can access the police’s online contact methods – WebChat and Crime Reporting Form. These are available to use 24 hours a day, 7 days a week.
If it is not an emergency, you can also report it to the police using 101.
Email 101@dc.police.uk
Telephone 101 (In an emergency always call 999)
SAFEGUARDING ADULTS
If you’re an adult experiencing abuse or neglect, or if you’re concerned about an adult possibly experiencing abuse or neglect, contact us on: Telephone 0300 1234 131 (out of hours number 01208 251300).
Email: accessteam.referral@cornwall.gov.uk
STREET TRADERS
Phone Cornwall Council Licensing team on 0300 1234 212 or get in touch with them via licensing@cornwall.co.uk to report any issues regarding street traders licensing.
FLY TIPPING/ILLEGAL DUMPING
This report form can only be used for fly tipping incidents on public land, for instance on a highway, pavement or public open space. For fly tipping on private land, or privately-owned land, please contact 0300 1234 141 to pass the details to the team for further investigation.
STREET LIGHTING
This can be used for street lights / lamps not working, illuminated street signs not working, traffic lights not working, illuminated bollards not working.
Cornwall Council – report it online.
Begging
Report to police via 101, or via Shopwatch
For more information on how to contact BID please go to our Contact Us page:
