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Discover St Ives
Your gateway to everything our town has to offer. The official website for St Ives, working in partnership, St Ives Tourism Association & BID showcase the best of our town.
2026 Annual General Meeting
On the 17th of June we held our Annual General Meeting. Below you’ll find the meeting minutes, the Chairman’s Report, and the presentation shared with members on the night.
St Ives BID 3 Business Plan
Check out the St Ives BID 3 Business Plan to see our vision for the town’s future and the exciting initiatives designed to support local businesses and enhance the visitor experience.
St Ives Business Index
Explore the charm of visiting St Ives, from independent art galleries and bookstores to fashion boutiques, restaurants, cafes and bars – something for everyone!
Projects
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Sustainable St Ives
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BID Projects
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Completed Project
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BID LATEST NEWS
Contacts and Report It
SAFEGUARDING CHILD/YOUNG PERSON
The Multi-Agency Referral Unit (MARU) provides a multi-disciplinary response to concerns about the welfare or safety of a child or young person in line with statutory guidance from Our Safeguarding Children Partnership for Cornwall and the Isles of Scilly.
If you have immediate concerns or are worried about a child or young person’s safety please telephone the MARU on 0300 123 1116.
STREET LIGHTING
This can be used for street lights / lamps not working, illuminated street signs not working, traffic lights not working, illuminated bollards not working.
Cornwall Council – report it online.
DRUG LITTER
If you find discarded needles or drug related litter, do not attempt to pick it up. Please report the location to Cornwall Council’s Waste Management Team via the webpage www.cornwall.gov.uk/needles or telephone 0300 1234 141.
PUBLIC TOILETS
The Public Toilets in St Ives are maintained by St Ives Town Council, if you have spotted an issue with them please either use the phone number above or click on the button below and fill out the Report It form.
You can phone the St Ives Town Council on 01736 797840, email via the button below, or fill in the Report It form on the Town Council website (click below).
SAFEGUARDING ADULTS
If you’re an adult experiencing abuse or neglect, or if you’re concerned about an adult possibly experiencing abuse or neglect, contact us on: Telephone 0300 1234 131 (out of hours number 01208 251300).
Email: accessteam.referral@cornwall.gov.uk
ROUGH SLEEPING
Contact Streetlink via www.streetlink.org.uk or 0300 500 0914 (or 999 if they need urgent medical assistance). If you are sleeping rough and need help, contact the Cornwall Housing Options Team on 0300 1234 161 or drop into a Cornwall Council Information Service Office (formerly called One Stop Shop)
If you are unsure which service you need AskNED the online non-emergency directory can help. Visit www.dc.police.uk/AskNED.
NOISE NUISANCE
Neighbour noise (e.g. loud music, barking dogs) can constitute a statutory nuisance if this causes an unreasonable interference to the use and enjoyment of your home. Visit www.cornwall.gov.uk/noise for further details, including how to make a complaint to the Cornwall Council’s Community Protection 4 team.
Telephone 0300 1234 212
DOMESTIC ABUSE & SEXUAL VIOLENCE
If you or anyone you know is experiencing domestic abuse or sexual violence and there is immediate danger please call the 999. If you can’t talk, make sure the police know you are there by coughing or tapping the handset, or by dialling 55.
You can also text 67101 or email: 101@dc.police.uk If you are deaf, hard of hearing or have any speech impairment, in an emergency please dial Minicom/Textphone 18001. If it’s not an emergency, dial 101.
For more information on how to contact BID please go to our Contact Us page:
