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February 2025
Discover St Ives
Your gateway to everything our town has to offer. The official website for St Ives, working in partnership, St Ives Tourism Association & BID showcase the best of our town.
St Ives Business Index
Explore the charm of visiting St Ives, from independent art galleries and bookstores to fashion boutiques, restaurants, cafes and bars – something for everyone!
St Ives BID 3 Business Plan
Check out the St Ives BID 3 Business Plan to see our vision for the town’s future and the exciting initiatives designed to support local businesses and enhance the visitor experience.
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Sustainable St Ives
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BID Projects
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Contacts and Report It
FULL LITTER/DOG BINS
This can be used to report a public litter bin or public dog waste bin that requires emptying – the contractor aims to empty full bins within 48 hours.
Cornwall Council – report it online service.
SAFEGUARDING CHILD/YOUNG PERSON
The Multi-Agency Referral Unit (MARU) provides a multi-disciplinary response to concerns about the welfare or safety of a child or young person in line with statutory guidance from Our Safeguarding Children Partnership for Cornwall and the Isles of Scilly.
If you have immediate concerns or are worried about a child or young person’s safety please telephone the MARU on 0300 123 1116.
ROUGH SLEEPING
Contact Streetlink via www.streetlink.org.uk or 0300 500 0914 (or 999 if they need urgent medical assistance). If you are sleeping rough and need help, contact the Cornwall Housing Options Team on 0300 1234 161 or drop into a Cornwall Council Information Service Office (formerly called One Stop Shop)
If you are unsure which service you need AskNED the online non-emergency directory can help. Visit www.dc.police.uk/AskNED.
REFUSE & RECYCLING SERVICE
Cornwall Council – report it online service:
DOMESTIC ABUSE & SEXUAL VIOLENCE
If you or anyone you know is experiencing domestic abuse or sexual violence and there is immediate danger please call the 999. If you can’t talk, make sure the police know you are there by coughing or tapping the handset, or by dialling 55.
You can also text 67101 or email: 101@dc.police.uk If you are deaf, hard of hearing or have any speech impairment, in an emergency please dial Minicom/Textphone 18001. If it’s not an emergency, dial 101.
PUBLIC TOILETS
The Public Toilets in St Ives are maintained by St Ives Town Council, if you have spotted an issue with them please either use the phone number above or click on the button below and fill out the Report It form.
You can phone the St Ives Town Council on 01736 797840, email via the button below, or fill in the Report It form on the Town Council website (click below).
DOG FOULING
Cornwall Council – report it online service:
NOISE NUISANCE
Neighbour noise (e.g. loud music, barking dogs) can constitute a statutory nuisance if this causes an unreasonable interference to the use and enjoyment of your home. Visit www.cornwall.gov.uk/noise for further details, including how to make a complaint to the Cornwall Council’s Community Protection 4 team.
Telephone 0300 1234 212
For more information on how to contact BID please go to our Contact Us page:
