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Your gateway to everything our town has to offer. The official website for St Ives, working in partnership, St Ives Tourism Association & BID showcase the best of our town.
St Ives Gold Card
Unlock exclusive benefits and discounts with the St Ives Gold Card – your key to special offers at local businesses, attractions, and more.
St Ives Business Index
Explore the charm of visiting St Ives, from independent art galleries and bookstores to fashion boutiques, restaurants, cafes and bars – something for everyone!
St Ives BID 3 Business Plan
Check out the St Ives BID 3 Business Plan to see our vision for the town’s future and the exciting initiatives designed to support local businesses and enhance the visitor experience.
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Contacts and Report It
SAFEGUARDING ADULTS
If you’re an adult experiencing abuse or neglect, or if you’re concerned about an adult possibly experiencing abuse or neglect, contact us on: Telephone 0300 1234 131 (out of hours number 01208 251300).
Email: accessteam.referral@cornwall.gov.uk
FLY TIPPING/ILLEGAL DUMPING
This report form can only be used for fly tipping incidents on public land, for instance on a highway, pavement or public open space. For fly tipping on private land, or privately-owned land, please contact 0300 1234 141 to pass the details to the team for further investigation.
STREET PERFORMERS
Phone 0300 1234 212 to report any problems with street performers. See the link below for the Cornwall Council Street Performers guide
DRUG LITTER
If you find discarded needles or drug related litter, do not attempt to pick it up. Please report the location to Cornwall Council’s Waste Management Team via the webpage www.cornwall.gov.uk/needles or telephone 0300 1234 141.
GRAFFITI & FLYPOSTING
Cornwall Council are responsible for the removal of graffiti from public areas and public buildings – they do not remove graffiti from post boxes, direction a bollards, bridges, telephone boxes, bus shelters or reflective road signs. Offensive graffiti is unacceptable, and Cornwall Council will endeavour to remove offensive or racist graffiti from council owned buildings within one day of reporting it to us. Non-offensive graffiti is removed within 2 working days. Cornwall Council are unable to remove graffiti from private property.
ANTI-SOCIAL BEHAVIOUR
To report incidents of anti-social behaviour, visit www.dc.police.uk where you can access the police’s online contact methods – WebChat and Crime Reporting Form. These are available to use 24 hours a day, 7 days a week.
If it is not an emergency, you can also report it to the police using 101.
Email 101@dc.police.uk
Telephone 101 (In an emergency always call 999)
HIGHWAY FLOODING
Cornwall Council – report it online service
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STREET LIGHTING
This can be used for street lights / lamps not working, illuminated street signs not working, traffic lights not working, illuminated bollards not working.
Cornwall Council – report it online.