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February 2025
Discover St Ives
Your gateway to everything our town has to offer. The official website for St Ives, working in partnership, St Ives Tourism Association & BID showcase the best of our town.
St Ives Gold Card
Unlock exclusive benefits and discounts with the St Ives Gold Card – your key to special offers at local businesses, attractions, and more.
St Ives Business Index
Explore the charm of visiting St Ives, from independent art galleries and bookstores to fashion boutiques, restaurants, cafes and bars – something for everyone!
St Ives BID 3 Business Plan
Check out the St Ives BID 3 Business Plan to see our vision for the town’s future and the exciting initiatives designed to support local businesses and enhance the visitor experience.
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Contacts and Report It

FULL LITTER/DOG BINS
This can be used to report a public litter bin or public dog waste bin that requires emptying – the contractor aims to empty full bins within 48 hours.
Cornwall Council – report it online service.

SAFEGUARDING CHILD/YOUNG PERSON
The Multi-Agency Referral Unit (MARU) provides a multi-disciplinary response to concerns about the welfare or safety of a child or young person in line with statutory guidance from Our Safeguarding Children Partnership for Cornwall and the Isles of Scilly.
If you have immediate concerns or are worried about a child or young person’s safety please telephone the MARU on 0300 123 1116.

DOG FOULING
Cornwall Council – report it online service:

HIGHWAY FLOODING
Cornwall Council – report it online service
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SAFEGUARDING ADULTS
If you’re an adult experiencing abuse or neglect, or if you’re concerned about an adult possibly experiencing abuse or neglect, contact us on: Telephone 0300 1234 131 (out of hours number 01208 251300).
Email: accessteam.referral@cornwall.gov.uk

NOISE NUISANCE
Neighbour noise (e.g. loud music, barking dogs) can constitute a statutory nuisance if this causes an unreasonable interference to the use and enjoyment of your home. Visit www.cornwall.gov.uk/noise for further details, including how to make a complaint to the Cornwall Council’s Community Protection 4 team.
Telephone 0300 1234 212

Begging
Report to police via 101, or via Shopwatch

Hate Crime
If you or someone else is in danger, injured or offenders are nearby, ring 999. In a non-emergency please call 101. You can also text 67101 or email: 101@dc.police.uk If you are deaf, hard of hearing or have any speech impairment, in an emergency dial Minicom/Textphone 18001. If it is not an emergency, dial 18001 101.